Return Policy
Return & Refund Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it under the following conditions:
Returns
- We accept returns within 7 days from the date of delivery.
- Items must be unused, in their original packaging, and in the same condition as received.
- Certain products (e.g., perishable goods, personalized items) may not be eligible for returns.
Refunds
- Refunds are processed within 14 days after we receive and inspect the returned item.
- Refunds will be issued to the original payment method used during checkout.
- Shipping fees are non-refundable, unless the return is due to our error (e.g., wrong or defective item).
Exchange Policy
- If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery to arrange a replacement.
How to Initiate a Return
- Contact our support team at info@easylifestore.ae with your order details.
- We will provide return instructions, including the return address.
- Ship the item back using a trackable method.
- Once received and inspected, we will process your refund or exchange.
If you have any questions, feel free to reach out to our customer service team!